Read this policy carefully before browsing this website or using any of our services. Continued use indicates that you have read and agree to this policy.
Privacy Policy
Welcome to Prime Axis Finance (“we”, “our”, “us”). We are committed to protecting your personal information in accordance with the Protection of Personal Information Act.
- Information We Collect: Full name, contact number, email address, financial information (where voluntarily provided), and service preferences.
- How We Collect Information: Through website form submissions, direct contact, and interactions with our platform.
- Purpose of Collection: To match users with relevant providers, facilitate communication, improve services, and comply with legal requirements.
- Sharing of Information: With debt counsellors, loan providers, and insurance brokers. Partners may contact users via phone, email, SMS, or WhatsApp.
- Data Security: Secure servers, SSL encrypted transmission, and restricted access controls.
- Data Retention: Stored only as long as necessary for purpose and legal compliance.
- Your Rights: Access, correction, deletion, objection to processing, and withdrawal of consent under POPIA.
- Cookies & Tracking: Used to improve performance, analyze traffic, and enhance user experience.
- Third-Party Links: We are not responsible for privacy practices of third-party websites.
- Contact: info@primeaxisfinance.co.za
Detailed POPIA Notice
For purposes of this section, personal information is understood in accordance with the Protection of Personal Information Act 4 of 2013. We endeavor to ensure the quality, accuracy, and confidentiality of personal information in our possession and take all reasonable steps to prevent unauthorized access or disclosure.
Information submitted may include first name, surname, email, and phone number. We attempt to limit processing to information you consent to provide and will seek additional consent where required by law. We do not collect or use sensitive information unless permitted by law or specifically consented to.
By agreeing to this policy, you consent to use of your personal information for service delivery, marketing-related services, responding to queries, relationship management, profile creation, and market data profile development.
Logs, Links, and Electronic Communications
When visiting the website, we may collect anonymous log data such as IP address, browser, ISP, visited pages, visit sequence, and operating system details. This information is used for internal operational and analytical purposes.
Services may include links to third-party websites. Those websites are not under our control and may have their own terms and privacy policies. Users should assess trustworthiness before sharing personal information.
Data messages and electronic communications are handled in line with the Electronic Communications and Transactions Act 25 of 2002.
Cookie Policy
Cookies are small text files stored on your device to help the website function correctly, improve security, provide better user experience, and analyze performance.
- Essential cookies: Maintain session state and platform security.
- Statistics cookies: Track visitor and page usage metrics.
- Marketing cookies: Support ad relevance and campaign performance.
- Functional cookies: Enable enhanced features like embedded media.
- Preference cookies: Save settings for future visits.
You can change or withdraw cookie consent via the website privacy and cookie controls and browser settings. Learn more at www.allaboutcookies.org.
Lodging Complaints
If you are unsatisfied with how personal information is handled, you have the right to lodge a complaint with the Information Regulator in South Africa.